Privacy Policy
At bp777, protecting your personal information is our top priority — here you'll find a clear explanation of what data we collect, how we use it, and what rights you have.
About This Policy
bp777 ("we", "us", or "platform") provides a reliable online casino and betting experience for users in Bangladesh. This privacy policy explains what information we collect when you visit bp777's website (bp777.mom) or open an account here, how that information is used and kept secure, and what rights you have regarding it.
By using our platform, you agree to the terms of this privacy policy. This policy may be updated from time to time — if changes are made, we will publish them on this page and update the "Last Updated" date. For significant changes, registered users will be notified by email.
Data Collection
1 What Information We Collect
bp777 collects only the information needed to provide its services. There are two types of data collection:
1.1 Information You Provide Directly
When you create an account or contact us, you may provide the following information:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- Residential address
- Government-issued ID details (when identity verification is required)
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- Content of communications with us via live chat or email
1.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent on the website
- Login and logout times
- Gameplay data (bet amounts, win/loss records)
- Information from cookies and similar tracking technologies
Use of Information
2 How Your Information Is Used
bp777 uses the collected information for the following purposes:
2.1 Service Delivery and Operations
- Creating and managing accounts
- Processing transactions — deposits and withdrawals (bKash, Nagad, Rocket, Upay and bank transfers)
- Managing bonuses and promotions, such as the 200% welcome bonus
- Providing VIP program benefits (Bronze, Silver, Gold)
- Tracking gameplay history and balance
2.2 Security and Compliance
- Preventing fraud, money laundering, and illegal activity
- Verifying user age (confirming 21+ years)
- Complying with responsible gaming policies
- Detecting and resolving technical issues
2.3 Communication and Support
- Sending account-related notifications
- Providing 24/7 live chat and email support ([email protected])
- Informing you about changes to platform terms
- Sending relevant promotional information with your consent
2.4 Platform Improvement
- Analyzing and improving the user experience
- Testing new games and features
- Monitoring technical performance
Data Sharing
3 Sharing Information with Third Parties
bp777 never sells, rents, or provides your personal information to third parties for marketing purposes. However, information may be shared in the following limited cases:
- Payment providers: Necessary information is shared with bKash, Nagad, Rocket, Upay or banking partners to complete transactions.
- Technology service providers: Server hosting, cybersecurity, or game software providers who are under contract with us and are committed to protecting your data.
- Legal obligations: Information may be provided in response to a court order, legal process, or a lawful request from any competent authority.
- Fraud prevention: Information may be shared with relevant authorities during investigations into illegal activity or fraud.
Data Security
4 How We Keep Your Information Secure
bp777 uses industry-standard technology to protect your personal and financial information. Our security measures include:
- SSL Encryption: Our entire website is protected by SSL (Secure Socket Layer) encryption, which encrypts all data transmitted between your browser and our servers.
- Password Hashing: Your password is never stored in plain text — it is stored using a one-way cryptographic hashing process.
- Access Controls: Only authorized staff can access the necessary data, and all access is logged.
- Regular Security Audits: Our systems undergo regular security testing.
- Data Center Security: Our servers are located in secure data centers and are under 24/7 monitoring.
- Two-Step Verification: An option is available to add an extra layer of security to your account.
While we maintain the highest security measures, transmitting information over the internet is never completely risk-free. We also encourage you to keep your account password confidential and to avoid logging in on public networks.
Cookie Policy
5 Cookies and Tracking Technologies
bp777 uses cookies to improve your browsing experience. A cookie is a small text file stored on your device.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and for security. Without these, the platform does not function properly.
- Functional Cookies: Remember your preferences such as language and layout settings.
- Analytics Cookies: Help us understand how users are using the site so we can improve our services.
- Security Cookies: Used to detect fraudulent activity and unauthorized access.
5.2 Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may affect some site functionality, such as login sessions not being maintained.
Data Retention
6 How Long Your Information Is Retained
bp777 retains your information only for as long as necessary. Retention periods are as follows:
- While Your Account Is Active: All information will be retained as long as your account remains active.
- After Account Closure: Some information may need to be retained for a specified period due to legal and regulatory obligations.
- Transaction Records: Transaction records may be retained for an extended period for financial audit purposes.
- Log Data: Technical logs are generally deleted automatically after a set period.
When information is no longer needed or legal obligations have been met, we securely delete or anonymize it.
Your Rights
7 Your Rights Regarding Your Information
You have the following rights over your personal information at bp777:
- Right to Access: You can request to know what information we hold about you.
- Right to Correction: You can request that any inaccurate information about you be corrected.
- Right to Deletion: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
- Right to Restrict Processing: In certain cases you can ask that processing of your information be limited.
- Right to Data Portability: You can request your information in a structured, readable format.
- Opt Out of Marketing Communications: You can stop receiving promotional emails at any time.
To exercise these rights, contact us via live chat or send an email to [email protected]. We will process your request as quickly as possible.
Protection of Minors
8 Collection of Minors' Information Is Prohibited
bp777 is intended only for individuals aged 21 or older. We do not knowingly collect information from any minor (i.e., anyone under 21 years of age).
Age verification is mandatory during the registration process. If we become aware that a minor's information has been collected, that account will be closed immediately and the related information will be deleted.
Policy Changes
9 Updates to the Privacy Policy
bp777 reserves the right to update this privacy policy when necessary. Changes will be communicated as follows:
- The new version will be published on this page and the "Last Updated" date will be changed.
- For significant changes, registered users will be notified in advance by email.
- Continued use of the platform after changes have been made will be taken as your agreement to the updated policy.
We recommend that you visit this page regularly and read the latest version of the policy.
Contact Us
For any privacy-related questions
For any questions about this privacy policy, to exercise your data rights, or to make a complaint, please contact us:
Live Chat: 24/7 support — in Bengali and English
Email: [email protected]
We will respond to your request as quickly as possible. To learn more about responsible gaming, visit our Responsible Gaming page.